Privacy Policy

This Privacy Policy applies to all personal information and data collected when you use the Sumeru App, access our online services, register for an account, or communicate with us through mobile devices, websites, or other digital platforms.

This policy does not apply to third-party websites or services that may be linked within our app or platform. We encourage you to review their respective privacy policies before providing any personal data.

By using the Sumeru app and providing your information, you agree to the collection and use of your data as described in this Privacy Policy. If you do not agree, please do not use the app or provide your personal information.

We may collect the following types of information:

• Identity and Contact Information — Name, address, date of birth, nationality, citizenship details, PAN number, email address, phone number, photograph, and other identification details as required.
• Financial Information — Portfolio details, trading account information, DP (Depository Participant) details, bank account details, transaction history, income details, and investment preferences.
• Device and Usage Information — Device type, operating system, IP address, app usage data, and log information.
• Information from Third Parties — We may receive data from regulatory authorities, financial institutions, public databases, or other partners, with your consent or where legally permitted.
• Information About Others — If you provide information about another person (such as a nominee or guardian), you confirm that you have their consent to share such information.

We collect your information in the following situations:

• When you register or create an account
• When you use our services or conduct transactions
• When you contact us or respond to communications
• When you access our website or mobile application
• When you submit forms or documents
• From publicly available sources or authorized third parties

We use your information to:

• Provide and manage our services
• Enable portfolio tracking and investment management
• Process transactions and maintain records
• Improve app functionality and user experience
• Communicate important updates, alerts, and notifications
• Ensure security and prevent fraud

We process your data for the following purposes:

• To fulfill contractual obligations and deliver services
• To comply with legal and regulatory requirements in Nepal, including KYC and anti-money laundering (AML) obligations
• To support our legitimate business interests, such as improving services and developing new features

We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable means to protect your information, no system is completely secure.

We do not sell your personal information. We may share your data only:

• With trusted service providers and partners for operational purposes
• With regulatory authorities or government bodies as required by law
• To protect our legal rights and prevent fraud

You are responsible for maintaining the confidentiality of your login credentials. Please ensure that your username and password are kept secure.

If the app is used on behalf of a minor, consent must be provided by a parent or legal guardian. We do not knowingly collect personal data from minors without proper authorization.

We may update this Privacy Policy from time to time. Any changes will be reflected within the app with an updated revision date.

You have the right to request deletion of your account and associated personal data.

To delete your account, please visit the Delete Account page linked below. Alternatively, you may request account deletion by contacting us via email. Upon receiving your request, we will process it within a reasonable timeframe, subject to legal and regulatory requirements. Certain data may be retained as required by law or for legitimate business purposes.